Firma helps you measure your customer satisfaction and enables you to praise great employees, coach those who need help and ensure overall quality in real time.
Firma lets you keep an eye on your KPIs with the wallboard. Place it in your office and your entire team can see if you are delivering the service you promised your customers.
We know that it's hard to make decisions, and even harder when they are important business decisions. That’s why we will let you try Firma free for 30 days. There is no need to find your credit card, and no need to be scared of what happens if you forget about the account, we just delete it. Try it out. All that will happen is you will become more happy, we hope!