Greet customers with a welcome message.
Play on-hold music instead of just a ringtone.
Stop being disturbed when you have some valuable spare time.
Don't get calls when you are busy.
Let clients choose which part of your company they wish to talk to.
Professional voicemail with your company's greeting.
What happens when you don't have time to take the phone?
Receive all business calls on your mobile.
Transfer calls to your co-workers with one click.
A group of employees who will receive a call at the same time.
Escalate calls when co-workers are busy.
See full call history with call status.
Meassure your customer satisfaction score and collect feedback.
See which co-workers are on the phone and who is avalible.
The live screen shows information about an ongoing call.
You can integrate other systems with Firma.
Helps you handle a high load of calls with a smaller team.
Leave notes on clients to better service them next time they call.
Real time look on your business performance on the phone
I hereby consent that Firma (Firmafon ApS) can contact me by e-mail, SMS and telephone about new products and customer service.