Why is the call answered by my personal voicemail?

Last updated: 25-Aug-2015 17:10:36

Thanks to the nature of telephony, we can’t track whether you or your voicemail picks up a call.

When clients call your number and you are busy or don't answer the phone, the call will go to voicemail (if it’s active) and the client will get your voicemail message.

The only fix for this is to contact your mobile phone service provider and ask them to deactivate your voicemail. You can also deactivate it yourself by dialing ##002# on your phone.


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