Can I set up opening hours?

Last updated: 27-Aug-2015 13:50:00

Yes you can! We know that most businesses have working hours and it’s important for your service level to treat clients calling outside these hours with a lot of care.

You can first of all configure individual opening hours for each day of the week: what time you open; what time you close; if you are closed or open for the whole day; etc.

After you have selected your opening hours, you need to configure what happens with calls outside opening hours. These are the actions you can select between:



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