A new beginning for business telephony

Why has telephony for companies not changed in the last 10 years? What can be done to improve conversations between a company and the client on the phone?

Firma was founded to answer these questions. We are a telco with a laser-sharp focus on improving telephony, especially to help e-commerce companies deliver world-class customer service.

Revolutionary and simple

Most phone solutions are built for consumers or big enterprises.

Firma was designed, developed and priced for the rest of us. It is for companies that wish to have a professional phone system without compromising on flexibility.

Business at eye level

Every day at Firma, we fight to deliver a customer service that exceeds our own expectations. We strive to be a supplier that our clients love, and, of course, with the workplace that employees dream about.

A Firmafon company

Firma.co is a part of the Danish company Firmafon and it has been in business since 2009. More than 2,500 companies in Denmark use our products and we handle millions of calls every month. Firma is our international company where we look forward to helping businesses around the world to deliver fantastic customer service.


Contact us

If you need any help, don't hesitate to contact us:

For customer service, please call: +44 (0) 330 808 0938 or write to us on hello@firma.co.


Firma UK 
1 St Katharine's Way
London E1W 1UN
United Kingdom


+44 (0) 330 808 0938

Firmafon ApS
Teglvaerksgade 18
2100 Copenhagen


+45 71 99 99 99